Terms and Conditions

Welcome to Ayurvediya Upchar! By accessing, browsing, or purchasing from our website (ayurvediyaupchar.com), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the website or making a purchase.

1. Acceptance of Terms

By accessing or using Ayurvediya Upchar, you agree to these Terms and Conditions and any future amendments. If you do not agree, please refrain from using our website.

2. Account Registration

• Account Creation: To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and update it if necessary.

• Account Security: You are responsible for maintaining the confidentiality of your account, username, and password. You agree to notify us immediately of any unauthorized use of your account.

3. Products and Services

• Product Availability: All products are subject to availability. We make every effort to ensure our inventory is up to date, but we cannot guarantee that all items will be in stock at the time of your order.

• Product Descriptions: We strive to provide accurate product descriptions, but errors or omissions may occur. If a product is mispriced or inaccurately described, we reserve the right to cancel the order or issue a refund.

• Pricing: All prices listed are in [INR] and exclude taxes, shipping fees, and any other charges. Prices are subject to change without prior notice.

4. Placing Orders

• Order Process: By placing an order, you offer to purchase a product subject to these Terms and Conditions. We reserve the right to reject or cancel any order at our discretion.

• Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order but a confirmation that we have received your order request.

• Payment Authorization: You authorize us to charge your payment method for the total order amount, including applicable taxes and shipping costs. We may refuse or cancel your order if payment is not successfully processed.

5. Shipping and Delivery

• Shipping Methods and Fees: Shipping fees will be calculated based on your delivery address. We provide a range of shipping options, including standard and expedited shipping. Delivery times vary depending on the destination.

• Risk of Loss: Title and risk of loss for items purchased from Ayurvediya Upchar pass to you upon delivery to the carrier.

• Shipping Delays: While we aim to process and ship orders promptly, we are not responsible for delays caused by factors beyond our control, such as shipping carrier delays, customs processing, or weather-related disruptions.

6. Returns, Exchanges, and Refunds

We want you to be completely satisfied with your purchase. Our policy is as follows:

• Returns: You may return most products within 10 days of receipt for a refund or exchange, provided the item is in its original, unopened condition.

• Non-returnable Items: Certain items, such as [example: consumable products, gift cards, personal care items], are non-returnable for hygiene and safety reasons.

• Refunds: Refunds will be issued to the original payment method within 10 days of receiving the returned item. Shipping charges are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect product).

• Exchanges: Exchanges are only available for defective or damaged items. Please contact us within 10 days of receiving the product to initiate the exchange process.

• Return Process: To return an item, please contact us at [email] for a Return Merchandise Authorization (RMA) number and instructions on how to return the product.

7. Promotions and Discounts

• Coupons and Vouchers: If you have a promotional code or coupon, it must be applied at checkout. Coupons cannot be combined with other offers unless specified.

• Discounted Items: Discounted items are final sale and may not be returned or exchanged, except in the case of defects or errors.

8. User-Generated Content

• Content Ownership: If you submit content to our website, such as reviews, comments, or images, you grant us the right to use, modify, display, and distribute such content.

• Respectful Conduct: You agree not to submit content that is unlawful, defamatory, offensive, or infringes on the intellectual property rights of others. We reserve the right to remove any content that violates these terms.

9. Privacy and Data Protection

• Data Collection: By using our website, you agree to the collection, use, and storage of your personal data as outlined in our PRIVACY POLICY.

• Security Measures: We use industry-standard encryption and security measures to protect your personal and financial information. However, we cannot guarantee the absolute security of your data.

10. Intellectual Property

• Website Content: All content, including text, images, graphics, logos, trademarks, and software, is the property of Ayurvediya Upchar or its licensors and is protected by copyright and intellectual property laws.

• License to Use: You may use the content only for personal, non-commercial purposes in accordance with these Terms and Conditions. Any unauthorized use of our intellectual property is prohibited.

11. Limitation of Liability

To the fullest extent permitted by law:

• Product Liability: Our liability for any product purchased from our website is limited to the purchase price of the product.

• Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or data.

• No Warranty: Our products are provided "as is" without any warranties, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

12. Indemnification

You agree to indemnify and hold harmless Ayurvediya Upchar, its affiliates, officers, employees, agents, and licensors from any claims, damages, losses, or expenses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

13. Prohibited Conduct

You agree not to:

• Use the website for any unlawful purpose or to promote illegal activities.

• Engage in fraudulent activity, including providing false information or using stolen credit card details.

• Attempt to interfere with the website’s functionality, including through the introduction of malware or other harmful materials.

14. Termination

We may suspend or terminate your access to the website at our discretion if we believe you have violated these Terms and Conditions. Upon termination, you must immediately cease all use of the website.

15. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by the laws of [INDIA/MP], without regard to its conflict of law principles.

• Arbitration: Any disputes arising from these Terms or your use of the website will be resolved through binding arbitration in [Your Location], except where prohibited by law.

• Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

16. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the bottom. It is your responsibility to review these Terms periodically for any changes.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ayurvediya Upchar
Email: help@ayurvediyaupchar.com
Phone: +91-9617228848
Address: Bhopal

Last update- 01/07/2025